Packaging List:
- Earphones xl
- Charging Case x1
- Ear tips x3
- USB Type-C
- Manual x1
- Warranty Card x1
- Charging Cable x1
Product Overview:
- Charging Case LED Light
- Charging Port
- Multifunctional Button
- Earphone LED
- Magnetic Charging Pin
- Earphone Min
Power On & Pairing
Approach 1 – With Charging Case:
US: Take out earphones from the charging case.
Select ’ENACFIRE Forte’ from BIuetooth list.
Approach 2 – Without Charging Case:
Power On: Touch the earphones for 2 seconds . Prompt sound ‘Power On’. Pairing: Right earphone Blue and White light flash Select ‘ENAC FIRE Forte’
Incoming call
Answer call/End call:
Tap the Left / Right earphone once
Reject call:
Touch the Left / Right earphone for 2 seconds. Touch the Left / Right earphone for 2 seconds.
Music
Pause / Play
Tap the Left / Right earphone once
Voice Assistant:
Tap the Left / Right earphone 3 times.
Change Song:
Double-tap the Left/Right earphone.
Adjust Volume:
Touch and hold the Left/Right earphone.
Single Mode:
Single Mode | Earphones |
Without Charging Case | Turn off both earphones. Touch the left/right earphones for 4 second enter pairing mode. Select ‘ENACFIRE Forte’ from Bluetooth list. |
Charging
Earphones:
Earphone LED Light On: Charging
Earphone LED Light Off: Fully Charged
Charging Case:
US: Put the earphones back to the case. Lights on charging case stand for the remaining battery capacity.
Note: Please follow below steps when both earphones fail to pair with each other or occur connection related issues
- Delete all ’ENACFIRE Forte’ related Bluetooth names from your phone
- Put the earphones into the charging case and remain charging
- Touch and hold the power button of both earphone for 8 seconds with Blue & White lights flash
- Turn on Bluetooth and reconnect the earphones
Q&A:
Q: Why the music cuts in and out sometimes2
A: Please make sure there is no obstacle between the earphones and your device. Please make sure there is no Microwave oven / Wifi transmitter around you, which are more likely to produce electromagnetic interference and result in signal interruption.
Note: Please keep your phone and the earphones as close as possible to ensure a more stable Bluetooth connection.
Q: What should I do if the earphones stop charging2
A: We recommend you to charge the earphones by using our cable. If our cable do not work, please try to use another charging cable or power source to charge the earphones.
Q: How to contact ENACFIRE Customer Service Team?
A: If you have any issue with the product, please contact us via support@enacfireglobal.com (US / CA)
moongu@enacfire lobal.com (UK)
We will reply to you within 24 hours and 100% solve your issue.
Note: Kindly download the user manual by download the following file: