ecobee3 Configuring Wi-Fi Settings

Configuring Wi-Fi Settings

Your ecobee3 supports Wi-Fi 802.11 b/g/n. Wi-Fi is normally configured during initial setup. You may, however, be required to reconfigure the settings if your Wi-Fi network settings change.

On Thermostat:
Select Main Menu > Settings > Wi-Fi.

Wi-Fi Radio
Select Enabled to use Wi-Fi. Your ecobee3 needs to connect to the Internet for features like the Weather Forecast to work.


The list of available networks appears in the Network menu. If your network doesn’t appear, you can enter the SSID manually by selecting My network is not visible. After selecting or entering the SSID, you can configure the following parameters:

 Connect to IP using: Select DHCP to automatically
connector, or select Static IP to type in your own values
(if unsure, leave DHCP Enabled).
 SSID Encryption: ecobee3 supports WEP, WEP128, WPA,
and WPA2 encryption schemes.
 Password (if encryption is used)
 Channel: Leave Any channel selected unless your
network is configured to use a specific Wi-Fi channel.

Advanced Settings

If you are using Static IP addressing, the following additional parameters will require configuration:
 IP Address
 Gateway
 Subnet Mask
 Primary and Secondary DNS

If you need to specify your ecobee3’s MAC address in your router’s configuration, you can obtain it from Main Menu > About > Wi-Fi.


Your ecobee3 contains extensive diagnostic tools to help troubleshoot issues:
 View Log: Displays log file information about Wi-Fi operation.
 Ping Gateway: Checks to see if the network gateway is responding.
 Ping Check to see if the ecobee servers are responding.
 Ping Address: Checks to see if the entered IP address is responding.
 Wi-Fi: Displays the current Wi-Fi network settings.

On Thermostat:

  1. Select Main Menu > Settings > Wi-Fi.
  2. Select Diagnostics.
  3. Run the required diagnostic tool.

ecobee3 User Guide