User manual for OD-E2 (E21) wireless earbuds Model: ODEC OD-E2 2020922 by Shenzhen Sixpipes Technology
User manual for Odec OD-E2 True Wireless Earbuds. Please read this user manual carefully and keep it for future reference.
Pairing Device
- Starting with the earbuds in the case:
- Take the left and right earbuds out of the case. They will turn on automatically. (Please pair within 5 mins, if not it will turn off automatically)
- Turn on the pairing function on the device you want to pair with the earbuds
- From the list of available devices, find and select “ODEC OD-E2”
Once the earbuds are successfully paired with your device, they can be switched on and off as follows:
- Take the earbuds out of the charging case, and they will turn on and connect automatically.
- To power off, put the earbuds back in the charging case, and they will begin charging.
Using the Left/Right Earbud Only
- Starting with the earbuds in the case
- Take the left/right earbud out
- Turn on the pairing function on the device you want to pair with the earbud
- From the list of available devices, find and select “ODEC OD-E2”
Package Contents
- True Wireless Earbuds
- Charging Case
- Three Pairs of Ear-Tips (S / M / L) USB-A to C Cable
- User Manual
- Warranty Card
Product Diagram
Product Images
Charging Case
Fully charge the charging case before first use. To charge, connect the case to a USB charger or charging port with the included USB-A to C cable. When the LED battery level indicator lights are solid white, the case is fully charged. Charging takes around 1.5 hours. The earbuds should be stored in the case when not in use.
Turning On and Off
Turning On
Remove both earbuds from the charging case, or touch and hold on the touch-sensitive panels on both earbuds for 5 seconds when they are turned off.
Turning Off
Return both earbuds to the charging case, or hold on the touch-sensitive panels on both earbuds for 5 seconds
Disconnecting
Quadruple-tap the touch-sensitive panel on either earbud to disconnect the connected device.
Controls
Once paired, you can wirelessly stream audio from your device to the earbuds. Music will automatically pause when you receive an incoming phone call and resume once the call has ended.
Taking Calls
LED Indicators
Internal Photos
Notes
• When you turn on the earbuds, they will automatically reconnect to the last-paired device or enter pairing mode if no paired device is found
• In pairing mode, the earbuds will automatically turn off after 5 minutes if no devices are paired
• If one of the earbuds has no sound output, put both earbuds back in the charging case and take them out again
• The wireless operating range is 10m (33ft). If you exceed this range, the earbuds will disconnect from your paired device. The connection will be re-established if you re-enter the wireless range within 5 minutes. The earbuds will automatically reconnect to the last paired device. To connect with other devices, repeat the previous pairing steps
Troubleshooting
The earbuds are on, but not connecting to my device
For the earbuds and your device to establish a connection, you need to put them both in pairing mode. Please follow the instructions in the Pairing section of this manual.
I’ve connected the earbuds with my smartphone but can’t hear any sound
Double-check the volume level on your smartphone and the earbuds. Some smartphones require you to set up the earbuds as an audio output device before the audio can be transmitted. If you’re using a music player or other device, please make sure it supports the A2DP profile.
The sound isn’t very clear or the caller can’t hear my voice clearly
Adjust the volume on your smartphone and the earbuds. Try moving closer to your smartphone to rule out the possibility of interference or wireless range-relat- ed issues.
What’s the wireless range of the earbuds?
The maximum range is 10m (33ft). However, the actual range depends on environmental factors. For optimal performance, keep your device connected within a range of roughly 4m to 8m and make sure that there are no major obstacles (like reinforced steel walls) between the earbuds and your device.
The earbuds won’t turn on
Try charging the earbuds for a while. If the earbuds still won’t power on, please contact our support team at the email address given in ‘Warranty & Customer Support.’
I put the earbuds back in the charging case, but the earbuds are still connected
The charging case is probably out of power. Try charging it.
Earbud Specifications
Charging Case Specifications
Product Care and Use
• Keep away from liquids and extreme heat
• Don’t use the earbuds at high volume for extended periods, as this may cause permanent hearing damage or loss
Warranty and Customer Care
For questions, support, or warranty claims, contact us at the address below that corresponds with your region. Please include your Amazon order number and product model number.
Amazon US orders: odecservice@outlook.com
Amazon EU orders: odeceuservice@hotmail.com
Amazon CA orders: odeccaservice@outlook.com
*Please note, Odec can only provide after-sales service for products purchased directly from Odec. If you have purchased from a different seller, please contact them directly for service or warranty issues.
