Samsung Smart Door Lock User Manual SHP-DS510

Introduction

Congratulations on the purchase of your Samsung Smart Door Lock! Your lock has a touch
sensitive number display pad and optionally a 13.56MHz Card reader. Up to 100 users can
be registered to gain access with unique Codes or Access Cards (supports ISO14443A type).
The touchscreen makes it convenient to enter the code and the Randomizer function helps
prevent lockpicking using fingerprint traces on the touchscreen. Other convenient functions
such as Automatic Locking / Sound Setting, etc. provide advanced security and peace of
mind.You can unlock the door using video intercom’s monitor after connecting a Samsung
video intercom. (Refer to page 9 for connection diagram to a video intercom).

Helpful Tips

Do not attempt to repair the product yourself.
Change your codes regularly to ensure the security of your codes.
Minimize the lock’s exposure to moisture including wet hands and direct contact with liquids.
Do not exert excessive force or use sharp instrument on the touchscreen.
Insert the batteries according to correct polarity.
When the low-battery warning sounds, replace all batteries immediately.
Do not mix old batteries with new batteries.
Use soft, dry cloth to clean the lock and avoid cleaning with water, alcohol or other chemicals.

INSTALLATION

Components & Tools

Components and Drawing

Exterior Unit
Interior Unit
Interior Mounting
Plate
Adjustable Deadbolt
Strike Parts
Screw for Strike and
Dead bolt
Magnet sensor Set
Screw for
mounting plate
Screw for Reinforcement
plate
Screw for Interior
unit

Tools:

Door Preparation:
● 2-1/8˝(54mm) hole saw: Main Hole
● 1˝(25mm) hole saw: Dead bolt hole
● 1/8˝(2.5mm) drill bit: Dead bolt screw hole
● Chisel and hammer
● Drill

Lock Installation:
● #2 Phillips screwdriver
● Pincers: Cut the tailpiece

Door Preparation

Step 1. Check the Door Status

This lock supports door thickness of 1-3/8” to 2-5/32” (35 to 55mm).
Using the provided lock template, ensure that there are no obstructions that would prevent
installing the lock properly.
Take note of which orientation the deadbolt will need to be installed, left hand or right
hand.

Step 2. Mark on the Door

Check the location and direction of the deadbolt, attach the drilling template (page 27) on
the side of the door, and mark on it with a pen.
1) Align the horizontal line across the door.
2) Align the vertical line over the door.
3) Mark the centers of the holes with the drilling template.
4) Mark the centerline of the deadbolt by aligning it with the
vertical line

Step 3. Drilling

1) Drill a 2-1/8˝ (54 mm) diameter hole through the door, as indicated on
the template, using a hole saw.
2) Drill a 1˝ (25 mm) mortise hole using a hole saw.
3) Drill strike plate holes using a drill bit (1/8˝, 2.5 mm).

Step 4: Strike Plate Installation

1) Using the template, locate the center horizontal
line for the deadbolt hole, which lines up with the
center of the 2-1/8˝ hole, and draw a horizontal line
on the door frame to mark where you will make the
deadbolt mortise hole.
2) Measure half the thickness of the door. Now,
measure that distance from where the door stops
at the frame when the door is closed toward the
door jamb and mark a straight, vertical line the
length of the door strike plate. Draw a horizontal
line from the mark you made in Step 1 toward the
vertical line. Where both lines cross, make a 1˝ (25
mm) diameter hole, 1/2˝ (13 mm) in depth.
3) Align the holes of the strike plate with the vertical
line. Trace the outline of the strike plate and
mortise with a 1/16˝ (1.6 mm) indentation. Attach
the strike plate with the 2 screws provided.

Preparing the parts

Adjusting the length of the dead bolt

Turn the body of the dead bolt to adjust the length
of the dead bolt.
It can be 60mm (2-3/8”) or 70mm (2-3/4”)

2. Changing the faceplate of the dead bolt

Change the faceplate of the dead bolt following the size of a strike hole

Samsung Smart Door Lock User Manual SHP-DS510

Adjusting the length of the tailpiece
How to cut

Press the V-cut line with pincers to make more cut line.
Hold the end of the tailpiece with pincers.(Cut the tailpiece 5mm longer than the door thickness.)
Bend it up and down until it is separated

Installing lock

Installing the Dead Bolt(E)

Before installation
1) Check the faceplate type of your door.
2) Make sure the deabolt directon as shown before
inserting it into a door side.
Insert the deadbolt from the side of the door.
Fix the deadbolt using two FH+T4X19 screws.
*If there is round strike hole, change the faceplate, and
insert the deadbolt following right side drawing.

2. Installing the Exterior Unit

Ensure the Exterior Unit is aligned with the center hole of
the deadbolt and Cut the tailpiece 5mm longer than the
door thickness(refer to the page 31).

Attach the exterior unit.
CAUTION: The dead bolt must be in a retracted position.
In case of right-handed door, insert the tailpiece vertically.
In case of left-handed door, insert the tailpiece horizontally.

3. Installing the Mounting Plate

Detach the Interior Mounting Plate from
the interior unit.
Fasten the interior mounting plate with
three TH+M4x40 (G2) 90% of the way.
Align the Exterior Unit with the Interior
Mounting Plate and then tighten the
screws.
Cover the rubber pad on the Interior
Mounting plate.
CAUTION: Do not over-tighten, and check
the movement of dead bolt by the mechanical key.

4. Installing the Magnet Sensor Set

Install the door sensor.
It should be installed in right way of the door.
The user has an option not to use/install the
magnet sensor. In order to disable, the user
shall let the door sensor sense the magnet for
only once in installation for setting of right or left
handed use.
CAUTION: The gap of the door sensor between
the door side and the door-frame should be
within 3/4”(20mm). If the gap is to wide, pull out
the door sensor to adjust the gap enough to
detect.

5. Connecting the cable

Connect the cable from the exterior unit
to the interior unit.
After connecting the cable, push the
cable into the hole of the door.

6. Fix Screw for the Interior Unit

Before installing the interior unit, check the
direction of the thumb turn while the dead bolt is
in the OPEN POSITION.
Open the battery cover.
Align the Interior Unit on to the Interior Mounting
Plate, and attach it with 3 screws.
CAUTION: Check the movement of the dead bolt
by the thumb turn

7. Final Check

Install 4 batteries. A Melody will sound
when all 4 batteries are installed
correctly.
Close the door to detect the door
sensor. You can hear the beep sound
when the door sensor detects the
magnet. After that, press [OPEN/
CLOSE] button to check whether the
dead bolt works properly.
Stick the door sensor with attention
on the distance.
CAUTION: The gap between the door
sensor and the magnet should be close
enough to be detected.

Definitions

Indicator Lamp : Indicates the operational status when the Card is being read or the lock is in
operation.
Locking Mode (Auto/Manual) : You can enable or disable the function for locking the door
automatically when it is closed. The factory default is ‘Auto mode’.

Auto: The door is locked automatically 2 seconds after it is closed. However, it does not function if
the magnet is not used or the batteries are completely discharged.

Manual: When the door does not lock automatically when it is closed, touch the [Touchscreen] or
the [OPEN/CLOSE] button on the Interior Unit will lock the door.
Lockout Mode (Protect Mode) : When more than 5 failed authentication attempts with unregistered PIN Codes/Cards occur, the lock disables the keypad for 3 minutes for security reasons. The
keypad will display the remaining time until the keypad will be re-activated (e.g., “3”  “2”  “1”). The
lock is re-activated again automatically after 3 minutes and may still be operated using the home control
or security system.
Smart Re-locking (Auto Locking Mode only) : For security reasons the lock will automatically lock itself after 7 seconds to prevent it from being unintentionally left unlocked unless the door
is physically opened.
Low Battery Indicator : Refers to the state when the operating voltage of the lock is lower than
the standard voltage, and activates the Low Battery Alarm (“Please change the batteries”) to indicate
that the batteries need to be replaced. Use the Emergency Key when the batteries are completely
discharged. In case of the low battery, the low-battery LED flickers when using doorlock.
Magnet Sensor Set : Detects the opening and closing of the door.
Thumbturn Lever : When the batteries are completely discharged, this device is used to mechanically lock or unlock the door from inside.
Master PIN Code : You can enter only one Master PIN (4-10 digits) Code. You can register the
User PIN Codes/Cards after authenticating with the Master PIN (4-10 digits) Code. You can open
the door with the Master PIN Code, and the factory default is ‘1234’.
OPEN/CLOSE Button : A one-touch button to open the locked door. (It is also used to lock the
door from inside in the Manual locking mode.)
Privacy Mode : Press and hold the [OPEN/CLOSE] button for more than three seconds, if three
beeps deactivate the keypad. As it is set from the inside, provides a secure lock for the convenience
of the occupant(s). Privacy mode disables remote control capabilities.
| Definitions
12 13
Smart Door Lock SHP-DS510
Random Security Code : Press this code (two-digit random numbers) before the user PIN code
in order to prevent the intruder to see the fingerprint marks left on the touchscreen. You can also
disable this feature, but is enabled by default.
Registration Button : This button is used to change Master PIN Code/User PIN Codes/User
Cards or the lock settings. It is found below the battery cover of the Interior Unit. The length of time
the [REG] button is pressed varies depending on the function.
Resetting : Deletes all registered information and restores the factory default. After resetting,
change the Master PIN Code for security.
Restart Button : This button resets the lock when the lock stops functioning. Registered information is not deleted.
Set Button : Used for setting the Additional Functions. It is found below the battery cover of the
Interior Unit.
Sound Setting : The volume during the input of numbers and opening or locking of the door can
be set from Level 0 ~ Level 2. The sound is muted at Level 0 and is at maximum volume at Level 2.
The registration mode operates at Level 1 regardless of the sound setting.
User Card : You can register up to 100 User Cards including the User PIN Codes. You can open
the door with a User Card.
User Number : It is the same number as the registered user’s address and can be set from 1 to the User Number should be managed with caution as it is used to register or delete User PIN
Codes/Cards.
User PIN Code : You can register up to 100 User PIN Codes (4-10 digits) including the User
Cards. You can open the door with a User PIN Code

Status Indicators

Low Battery Indicator

Privacy Mode Indicator

MISCELLANEOUS

Miscellaneous Information
Reset to Factory Default

Resetting the lock will delete all registered information.
Note: All registered Master and user data will be deleted, and the lock will be reset
to default settings

Restart Function

Note: Restarting does not delete registered information.
If there is no response after touching the [Touchscreen],
use a pin to press the [Restart] button on the left of the
external power contact of the Exterior Unit

Samsung Smart Door Lock User Manual SHP-DS510

Troubleshooting

https://fccid.io/P4YSHP-DS510/User-Manual/User-Manual-2588502.pdf

When the lock doesn’t function correctly, please check the items below.

If you can’t resolve the problem, please contact the nearest service center.

Problem	Resolution	Reference
There is no power.	Check if the batteries are inserted in the correct polarity.Check that the batteries have a full charge.Check that the Exterior Unit cable has not come loose.	–
I can’t change the Master PIN Code.	There was a delay while changing the PIN Code. The touchscreen must be illuminated when changing the PIN Code. Also, after entering the first digit, the next digit must be entered within 20 seconds.Replace the batteries if they are discharged.Refer to the ‘Changing the Master PIN Code’ section in the user manual and try again. Ensure that the Master PIN Code is 4~10 digits long.	Page 14
I can’t register the User PIN Code.	The User Number has already been used. Delete the de- sired User Number and re-register.Ensure that the User PIN Code is 4~10 digits long.	Page 15
I can’t register the User Card.	The User Number has already been used. Delete the de- sired User Number and re-register.Ensure that the card is touched to the card reader within 20 seconds of entering the User Number.	Page 15
I entered the PIN Code and pressed the [ ] button, but the door won’t open.	Check that the registered PIN Code was entered cor- rectly.If the touchscreen illumination turns off while entering the PIN Code, the button input was not registered. Touch the [Touchscreen] to illuminate the touchscreen and enter the PIN Code again from the beginning. (The touchscreen illumination is turned off automatically if there is no input within 5 seconds.)	Page 17
I can’t unlock the door with my Card.	The Card is either unregistered or unrecognized.The Card must touch the Card reader correctly.	Page 17
My PIN Code or Card is authenti- cated, but the door won’t open.	The lock may be malfunctioning. Please contact service center.	–

Product Specifications

Item	Specifications
Voltage	4 AA Alkaline 1.5V Batteries (LR6) (6V)
Operation Method	Electronic Control Method (PIN Code entry or Card reading)
Weight	1.8Kg (including both inside and Exterior Unit)
Product Dimensions	Exterior Unit	69.8 mm (W) x 159.8 mm (H) x 35.2 mm (D)
2-3/4˝ (W) x 6-9/32˝ (H) x 1-3/8˝ (D)
Interior Unit	70.4 mm (W) x 163.8 mm (H) x 39 mm (D)
2-25/32˝ (W) x 6-7/16˝ (H) x 1-17/32˝ (D)

The content of this manual is subject to change without prior notice to the user in order to enhance the performance of the product.

FCC NOTICE
NOTE : This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used
in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does
cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the
following measures:

Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
CAUTION :
Changes or modifications not expressly approved by the manufacturer responsible for compliance
could void the user’s authority to operate the equipment.
This equipment complies with the FCC RF radiation exposure limits set forth for an uncontrolled
environment.
This equipment should be installed and operated with a minimum distance of 20cm between the
radiator and any part of your body.