Reminders & Alerts
The Reminders and Alerts list displays the reminders and alerts that help you know if you need to attend to your HVAC system or when to perform periodic maintenance. NOTE: To use and receive email alerts, this thermostat must be connected to the Internet via Wi-Fi and the end-user must have a valid email address.
Viewing Reminders
The Reminders list displays the reminders and alerts that help the homeowner know when to perform periodic maintenance.
On Thermostat and Mobile:
- Select Main Menu > Reminders & Alerts > Reminders
- Select the reminder you want to view.
- For example, if you receive a Furnace Filter or UV Lamp
Change reminder and you have changed the filter or
lamp, or arranged to have your equipment serviced,
touch Filter/Lamp Changed or Service Scheduled;
otherwise, touch the Back arrow.
Hint: If the frequency of the reminder is not correct, touch Edit when viewing the reminder to adjust the settings as required.
On Web:
- Select Reminders & Alerts tile.
- Select Reminders.
Viewing Alerts
Your ecobee3 can generate alerts if the temperature in the home goes over or under a pre-programmed level. This protects the home from damage due to freezing and/or excessive heat. This alert, along with optional technician contact information, will be displayed on the screen. If the homeowner registers the thermostat, the alert will be emailed to them and be displayed on the web portal.
On Thermostat and Mobile:
- Select Main Menu > Reminders & Alerts > Alerts
- Select the alert you want to view.
- Touch OK to return to the Alert list.
Hint: If the alert is not configured correctly, touch Edit when
viewing the alert to adjust the settings as required.
On Web:
- Select Reminders & Alerts tile.
- Select Alerts.
Configuring Reminders & Alert Preferences
You can configure how and when your ecobee3 generates reminders and alerts.
Note: Only the options relevant to your equipment are shown in the thermostat menus.
On Thermostat and Mobile:
- Select Main Menu > Reminders & Alerts > Preferences
- Configure each reminder/alert setting as required.
On Web:
- Select Reminders & Alerts tile.
- Select Preferences.
- Configure each reminder/alert setting as required.
HVAC Maintenance
The HVAC Service (maintenance) reminder generates an alert telling the homeowner that regularly scheduled maintenance is required. This reminder, along with technician contact information, can be displayed on the screen. If homeowners register their thermostats, the reminders will be emailed to them and be displayed in the web portal. You can set the Last Service date, turn the Reminder On or Off, and set the Frequency of the maintenance interval in months.
Furnace Filter
Generates an alert that indicates it is time to clean or replace the filter on the furnace, if installed. You can set the Last Filter Change date, turn the Reminder On or Off, and set the Frequency of the maintenance interval.
Ventilator Filter (if installed)
Generates an alert that indicates it is time to clean or replace the filter on the ventilator, if installed. You can set the Last Filter Change date, turn the Reminder On or Off, and set the Frequency of the maintenance interval.
UV Lamp
If the HVAC system uses a UV lamp for air purification, your ecobee3 can generate an alert indicating that it is time to clean or replace the lamp. You can set the Last Lamp Change date, turn the Reminder On or Off, and set the Frequency of the maintenance interval.
Low Temp Alert
Sets the temperature at which the thermostat will generate a Low-Temperature Alert. The range can be:
Enable/Disable: Configures if alert is shown on
thermostat.
A temperature range of 35 to 68 °F (1.5 to 20 °C).
High Temp Alert
Sets the temperature at which the thermostat will generate a High-Temperature Alert. The options are:
Enable/Disable: Configures if alert is shown on
thermostat.
A temperature range of 60 to 104 °F (15.5 to 40 °C).
Aux Heat Runtime Alert
Sets the amount of time that the Auxiliary heat source, if installed, is can run continuously before an alert is generated.
The options are:
Disabled: No alert will be generated.
A time from 30 min to 8 hrs
Aux Outdoor Temp Alert
Suppose you have a heat pump with an auxiliary heat configuration. In that case, you can configure your ecobee3 to generate an alert if the auxiliary heat is called for when the outdoor temperature exceeds this programmed set point. The programmed set point can be between 32 to 80 °F (0 to 26.5 °C) This feature requires an Internet connection to function properly.
Low Humidity Alert
Sets the percentage of relative indoor humidity at which the ecobee3 will generate a Low Humidity Alert. The options are:
Off: No alert will be generated.
A humidity range of 5% to 95%
High Humidity Alert
Sets the percentage of relative indoor humidity at which the ecobee3 will generate a High Humidity Alert. The options are:
Off: No alert will be generated.
A humidity range of 5% to 95%.
Display Alerts on Thermostat
Select Disable if you do not want any of the alerts to be displayed on the ecobee3 thermostat screen. Alerts will continue to be displayed on the web portal and sent via email.
Enable Heating/Cooling Alerts
Select Disable to disable alerts for heat/cool error conditions. If disabled, alerts indicating that the system failed to heat or cool will not appear in the screen, web portal, or emails.
Lost Communication With Sensor/Low Battery Alerts
Select Disable to disable alerts when sensor battery is low or communication with the sensor is lost.